What is Pick & Pack?
Pick and pack is a fulfilment process where individual items are selected from stored stock, packed together and prepared for despatch.
Rather than businesses packing every order themselves, a fulfilment provider manages the process, ensuring the correct items are picked, packed securely and sent to the customer.
Pick and pack isn’t just for online retailers. It’s also widely used for promotional campaigns, welcome packs, product samples and customer communications where different items need to be brought together before despatch.
How does Pick & Pack work?
Although every project is different, the process usually follows a few simple steps:
- Stock is received and stored
- An order is received
- The required items are picked from storage
- The items are packed securely
- The order is labelled and despatched
The aim is to make sure every order contains the right items and arrives in good condition.
Who uses Pick & Pack services?
Pick and pack isn’t just for online retailers.
Many organisations use the service, including:
- E-commerce businesses
- Marketing agencies
- Manufacturers
- Utility companies
- Charities
- Businesses sending promotional packs or product samples
It’s a flexible process that can support both ongoing fulfilment and one-off campaigns.
What are the benefits of Pick & Pack?
A well-organised pick and pack process can help businesses:
- Save time
- Improve order accuracy
- Reduce storage and staffing costs
- Handle busy periods more easily
- Focus on running their business while fulfilment is managed by a specialist provider
Whether you’re sending a small number of parcels or managing regular fulfilment, the process can be scaled to suit your requirements.
Is Pick & Pack the same as fulfilment?
Not quite.
Pick and pack is one part of the fulfilment process.
Fulfilment covers everything from receiving and storing stock through to picking, packing and despatching orders. Pick and pack refers specifically to selecting the items for an order and preparing them for despatch.
Summary
Pick and pack is a key part of the fulfilment process, helping businesses prepare orders accurately and efficiently for despatch. Whether it’s customer orders, promotional packs or one-off campaigns, a well-organised process helps ensure the right items reach the right people.