Outgrown packing orders yourself? Bring it to us — we’ll handle it.
Whether you’re sending a handful of orders each week or managing regular daily orders, SOLO can store your stock, pick and pack each order and arrange delivery to your customers.
We already fulfil orders for businesses across a wide range of sectors, handling everything from skincare products and print samples to merchandise, technology kits and water-saving products.
Every Pick & Pack project works slightly differently, so we’ll set up a process around your products, orders and the way your business works.
How our Pick & Pack service works
Once your stock arrives with us, we’ll check it in, record it and allocate warehouse locations ready for picking.
As orders come in, our team will pick the correct products and quantities, pack them to your agreed requirements and arrange despatch.
Orders can contain a single product or multiple items in varying quantities. We can also include leaflets, instructions, letters or other materials as part of the pack.
You send us the orders. We’ll take care of the practical bit.
However your orders reach us
You don’t necessarily need to change the way you manage your orders to work with SOLO.
Depending on your requirements, orders can be received through:
- Shopify
- API integration
- Spreadsheet or data file
Already using Shopify? In many cases, we can work with your existing store, so there’s no need to change the way you already manage your orders.
For more complex fulfilment projects, we’ll discuss the best way for your orders to reach us and agree the process before we get started.
Packaging that suits your products
Not every order belongs in the same brown box.
We can source suitable packaging for your products or work with packaging supplied by you. If branded or specially printed packaging is part of your customer experience, we can incorporate that into the fulfilment process too.
We can also carry out kitting and assembly work, combining multiple products or components together before they’re packed and despatched.
Whether it’s a skincare order, a technology kit, a sample pack or a box containing several different products, we’ll make sure the right items are packed correctly and ready to go.
Stock storage and management
We can store your stock at our warehouse and manage it as part of your fulfilment service.
We’ll book stock in when it arrives, allocate storage locations and keep track of stock movements as orders are processed.
We can provide reports to help you keep track of stock levels, order activity and usage.
If you already use an online ordering platform such as Shopify, we’ll work with the information available through your existing
Despatch and delivery
Once an order is packed, we’ll arrange the most appropriate delivery method based on its size, weight and delivery requirements.
We work with Royal Mail, delivery partners and couriers, allowing us to choose the most appropriate delivery service for each order.
If you already have your own courier arrangements in place, that’s fine too — we’ll work with the agreed process.
What about returns?
Returns can come back to SOLO rather than landing back on your desk.
Depending on the agreed process, we can receive and inspect returned items, record the return, restock suitable products or quarantine items that need further review.
We’ll agree how returns should be handled as part of setting up your fulfilment service.
Growing? That’s where we can help
Many businesses start by storing stock and packing orders themselves. It works — until suddenly it doesn’t.
As order numbers grow, packing and despatch can start taking time away from running the rest of your business.
That’s where SOLO can step in.
You don’t need to wait until you’re sending thousands of parcels every day. We can build a fulfilment process around what you need today, with the flexibility to grow alongside your business.